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LIVE CYBER ATTACK MAP CODE
LIVE CYBER ATTACK MAP MAC

We then did a deep data dive and determined on 18th of January that hackers had been inside these systems and had access to the data on them.

But most of the malicious files deployed were specifically crafted to bypass our anti-malware solutions, and it was only when we installed advanced endpoint detection and response (EDR) agents as part of our planned enhancement programme that this intrusion was detected.Ī specialist cyber security company hired by ICRC to support us in protecting our systems detected an anomaly on ICRC servers that contained information relating to the global Red Cross and Red Crescent Movement's Restoring Family Links services.

The anti-malware tools we had installed on the targeted servers were active and did detect and block some of the files used by the attackers.

LIVE CYBER ATTACK MAP MAC

The tools used by the attacker explicitly referred to a unique identifier on the targeted servers (its MAC address).

LIVE CYBER ATTACK MAP CODE

We determined the attack to be targeted because the attackers created a piece of code designed purely for execution on the targeted ICRC servers.

This requires a high level of skills only available to a limited number of actors.

The attackers used sophisticated obfuscation techniques to hide and protect their malicious programs.

These tools are primarily used by advanced persistent threat* groups, are not available publicly and therefore out of reach to other actors.

The attackers used a very specific set of advanced hacking tools designed for offensive security.

The following information demonstrates the sophisticated and targeted nature of the attack: The hackers made use of considerable resources to access our systems and used tactics that most detection tools would not have picked up. What made this attack highly sophisticated and targeted? We will continue do everything we can to help them find the answers they deserve. We know the emotional toll that a missing family member takes on a person. Most of the people we have informed want us to continue to work to find their relatives.

We are making every effort to contact people who can be difficult to reach, such as migrants. Some of this is being done through phone calls, hotlines, public announcements, letters and in some cases it requires teams to travel to remote communities to inform people in-person. This process is complex and ongoing, with each case being managed based on individual risk assessments.

We have been working with Red Cross and Red Crescent National Societies and our ICRC delegations on the ground to inform individuals and families whose data was breached. How are you informing people who were affected? We continue to monitor our systems closely and make relevant security enhancements. The applications and systems went back online only after successful, externally conducted penetration tests. They have been relaunched with security enhancements, including new two-factor authentication process and advanced threat detection solution. The systems are now back online, which is critically important in allowing Red Cross and Red Crescent teams around the world to help reconnect separated family members. We will work hard to maintain your trust so we can continue to serve you. This is not a responsibility we take lightly. We know you entrusted us with personal information and details about often traumatic events in your lives. We also developed a question and answers article for people who have been affected with more information. If you haven't heard from us and are concerned, we encourage you to reach out to your local Red Cross or Red Crescent society or the ICRC office in your country. What should I do if I think my data might have been accessed in the cyber-attack? We feel it is our responsibility as a humanitarian organization accountable to our partners and the people we serve to share what information we can about this hack. In January, we determined that servers hosting personal data belonging to more than 515,000 people worldwide were hacked in a sophisticated cyber-attack.